We take pride in handcrafting bespoke furniture tailored to your needs. If you do not see the exact design, measurements, or colour finish you’re looking for on our website or in the dropdown menu, please feel free to reach out with your specific requirements. You can either send us a message with the details below or give us a call at 07541 644 712 to discuss your custom piece further.

Returns

Due to all products being made to order we unfortunately do not accept returns. But we understand that sometimes things go wrong and we are here to help.

Cancellations

If you wish to cancel your order, please give as a call on 07541 644 712 and we will try to assist you as much as we can. Although please be aware that if order has already been processed, we may not be able to cancel it.

Faulty and Damaged Items

All our items are handmade to order, then thoroughly checked and carefully wrapped before dispatch. In the unlikely event that item has been handcrafted incorrectly, has obvious defects or arrived damaged, we will offer to replace the item free of change with the best possible lead time. Any damages or defects must be reported to us within a period of 14 days following delivery and pictures to prove it might be required.

Bespoke items will take a little longer and we will provide you a lead time upon confirmation of your order. Once dispatched you will receive your order within 1-2 days. This only applies to mainland UK. Please be aware that delivery to Northern Ireland and Channel Island locations might take a little longer. We are very proud that all our products are handcrafted in England and love to see them travelling far and wide across Europe. Unfortunately, due to the extraordinary nature of current events, we no longer offer international delivery. We continually monitor the situation, and hope to get back to business as usual, as quickly as possible but for now – thank you for your patience and continued support.